FAQs     

We've got answers        

logo-tracker
  • How do I get started with Obo Tracker?

    The only step required to use Obo Tracker is to connect it to Jira Cloud. When you start the program, it will prompt you for the needed information:

    - Your Jira URL (i.e. https//mycompany.atlassian.net)

    - Your company email address that Jira will recognize (this may be different that the email address you used when signing up for Obo)

    - An application token created by Jira (which you can revoke at any time)

    - Your primary Jira project/board

    That's all you need.  Once connected to Jira, Obo Tracker does the hard work of perusing your Jira data and building a dashboard specifically for you.

     

  • Can I track multiple Jira projects?

    Yes, but only one will be displayed at a time. When you completed your Jira setup, you specified your primary Jira project/board.  To add a second project/board, return to the Jira setup screen by selecting the Jira icon on the top nav menu, and select a new project/board.

    Note that it takes a few minutes after a new Jira project is added for Obo Tracker to discover and map the project structure.  However, this delay only occurs upon the initial addition of a new project/board to your list of tracked projects.

    Once added on the Jira setup page, you can change the project you are viewing by pressing the menu selection icon to the left of the project name on the top nav menu.

  • How is Obo Tracker different from Jira dashboards?

    Jira dashboards don't give product team members critical information they need, such as a list of issues that @ mention you in their comments. Jira is just so detail focused it can be hard to get the big picture and ensure all the pieces some together to meet deliverables.

    Obo Tracker shows product team members a higher-level view of progress and identifies where they need to focus, so they're never blindsided by Jira changes. 

    Check it out and let us know what you think.

  • Do I need setup help from my Jira Admin?

    If you are using Jira Cloud (your Jira URL contains .atlassian.net) you can set up Obo Tracker yourself - no admin required. Obo Tracker uses your existing Jira Cloud permissions to securely connect to the projects you have access to. 

    If you use Jira Server (on-prem) or Data Center, you will need to have your IT folks white list the Obo Server IP addresses. We will share details with your when we ship Obo Tracker for Jira Server in January.

  • How do I know if I'm using Jira Cloud?
    If your Jira URL contains atlassian.net then you are on Jira Cloud. You'll find more details on Atlassian's Community site.
  • Do you support Jira Server / Data Center?
    Support for Jira Server (sometimes called Jira On-Prem) and Data Center is almost done.  Watch your email for a notification from us.
  • Our Jira setup is unique - will Obo Tracker work?

    We have yet to discover two organizations that use Jira in exactly the same way.  We built Obo Tracker to adapt to the wide variety of Jira implementations.  Whether you use classic or next gen projects, or mix sprints and projects in ways never imagined by Jira, we have you covered.

    That said, there may be clever folks out there that have invented new ways to use Jira that we don't recognize. If we are not rendering Jira your way, let us know and we will get it fixed.

logo-organize
  • How do I use Obo Organize with Jira?

    Easy! Connect to Jira Cloud using your existing permissions. Takes less than a minute, and you do it just once. Then, anytime, you can import just the items—epics, stories, tasks, anything–that you want to organize and plan.

    Want fast feedback from stakeholders and customers to resolve conflicting priorities? You're just one click away from Obo Priority.

    You have the option of one-click updates of your Jira issues with their Obo Value (consolidated value based on Obo Value Survey results), Obo Cost (cost estimate you enter in any units you use), and/or the priority you set in Obo. You specify which fields in Jira to update.

    If you use Jira Server (on-prem) or Data Center, we will have a version for your soon.  Watch your email for an announcement.

  • Can I use Obo Organize to create roadmaps? What else?

    Yes! Obo Organize helps you organize and plan agilely. Plan anything, from epics to features to initiatives and more. 

    Obo Organize is a quick way to create high-level roadmaps that explain the "why" behind product decisions. 

    Run Obo Value Surveys to stakeholders and use results, consolidated in each item's Obo Value, to guide decisions. If stakeholders disagree, show them why you've made tough trade-offs.

    Product Managers, Engineering Managers, IT Managers, and others use Obo Organize for planning, story pointing, prioritizing, and personal Kanban. Learn more here.

  • Can I move items from Obo Priority into Obo Organize?
    Yes. When you finish running your surveys in Obo Organize, click the chart icon on the top nav menu in Obo Priority. That will create a plan in Obo Organize with all of the survey data for each of the items.
  • Can I share plans I create in Obo Organize?

    Yes! In Obo Organize, click the Share icon on the top nav menu and set up links for specific people or audiences. Those who have the link can view, but not edit, the latest version of the plan you shared. Share with as many viewers as you like—they don't need to be Obo subscribers. You can remove share access at any time.

logo-priority
  • How do I get my list into Obo Priority?

    All you need to get started is a list of the items you want to prioritize, and a list of the folks you want to get feedback from.

    There are multiple ways to get your data into Priority:

    • You can import your list from Jira.
    • You can import your list from a spreadsheet.
    • You can manually create the list by adding your items one at a time.
    • You can cut and paste multiple items at the same time.  Select the name field of the first blank item, then paste either a list of names, or two columns where the first item is the name, and the second is the description. Priority will create the entire list from this single paste.

    Or any combination of the above. Priority will append new items to the list as they are added.

     

  • How do I make a great survey?

    So you have your list of items. And you want to know what your stakeholders think. 

    Step 1.  Import or enter your list. It can come from Jira, a spreadsheet, or a simple copy and paste.

    Step 2.  Edit the name and descriptions. If you hover over a card, a pencil will appear. Click it to edit the name and description so your audience will understand what it is. Often the internal description doesn't make much sense to someone outside of the product team. This is your chance to fix that. 

    These are the most important steps for getting quality stakeholder feedback.

  • What if my audiences aren't all equal in importance?
    The Obo Value is a composite score based on all of the audiences you sent the survey to.  You can edit the weight each audience contributes to the score by clicking the pencil at the top of the Obo Value column.  For example, you can give more weight to the CEO's response or that of your Top 10 Customers.
  • How do I select audiences?

    Audiences can be individuals or groups. You decide by how many folks you send the survey links to.

    If you want to know what each individual thinks, make them a separate audience.  For example, the CEO and the VP Sales could have their own lines in the audience page.

    If you have a team, such at the sales reps or top 10 customers, you can make them a single audience. Obo Priority will tabulate the results for the entire group. However, you can't see how each individual responded, as they all used the same link to take the survey.

    We recommend using a combination of individuals and groups.

     

  • How do I use Obo Priority with Jira?

    Easy! Connect to Jira Cloud using your existing permissions. Takes less than a minute, and you do it just once. Then, anytime, you can import just the items—epics, stories, tasks, anything–that you want to prioritize with fast feedback.

    After you run Obo Value Surveys, you have the option of one-click updates of your Jira issues with their Obo Value and/or the priority you set in Obo. You specify which fields in Jira to update.

    If you use Jira Server (on-prem) or Data Center, we will have a version for your soon.  Watch your email for an announcement.

  • Can I use Obo Priority with other planning tools?

    Sure! Obo Priority is for product managers who want to get fast feedback on priorities from stakeholders and customers. You can use it with any planning tool.

    Just import the items you want feedback on from a CSV, XLSX, or XLS file. Obo Priority automatically generates Obo Value Surveys and links you send to stakeholders and customers. You see responses immediately, so you build buy-in and make more informed decisions. Export to CSV, XLSX, or XLS.

    Patent-pending Obo Value Surveys are the best way to clarify priorities and assess the value of each option independently of others. Plus, we added fun quotes to make survey takers smile. 😊

  • What's different about Obo Value Surveys?

    Obo Value Surveys are pre-built surveys that combine several statistical survey techniques, which is why they’re patent pending. You use them with just a few clicks: pick your audiences, get a link, and send it via email, Slack, text, carrier pigeon, etc.

    People take the surveys on any device.

    Obo presents results for easy side-by-side comparison and calculates consolidated value scores that are easy to understand and use. Obo manages the entire survey process, including tabulating and presenting the results. And the surveys are fun and easy to take. Here’s a quick vid:

logo-obo-power-tools-02
  • What are Obo Power Tools?

    Obo Power Tools are SaaS applications purpose-built to tackle tough product management challenges fast. Uncover delivery risks, know where to focus, align stakeholders, and prioritize with fast feedback and buy-in. Power-up and get winning products to market faster with Obo Power Tools. Use one or the whole toolbox.

  • Why call them "Power Tools"?

    Product Managers told us that they found many PM products to be too time consuming to implement—a "heavy lift" that wasn't yielding the benefits they'd hoped for soon enough.

    So we developed Obo Power Tools to provide powerful solutions that help solve tough Product Management challenges fast.

    We're just getting started, with more Obo Power Tools coming soon. Let us know if you'd like product updates.

  • How do I install Obo Power Tools?

    There's no installation: Obo Power Tools are software as a service. As long as you have a current browser and internet access, you're good to go.

  • Do you support Jira Server / Data Center
    Support for Jira Server (sometimes called Jira On-Prem) and Data Center is almost done.  Watch your email for a notification from us.
 

Have other questions?

Just ask!