Obo respects your privacy. We value transparency and want you to know exactly what we do with your personal information. This page maps out what personal information we collect, what we do with it, and your choices and rights. (Note that there’s another company with the website Obo.com— that’s not us.)
By using any of Obo’s websites or online services (including Obo Product Suite, applications, and systems), you confirm you have agreed to the Terms of Service and read and understood this Privacy Policy and our Cookie Policy.
1. Some key terms
In our Privacy Policy, when we refer to Users, we mean our customers who use Obo Product Suite (including trial participants), Obo services (such as customer support), and all visitors to our websites. All users, visitors, and customers are Users.
2. How does this Privacy Policy apply?
This Privacy Policy describes what we do with personal information that we collect and use for our own purposes (that is, where we control the use of that information), such as your account information (in the case of Obo Product Suite customers or trial participants) and information about how you use and interact with Obo services, including information you submit to customer support.
We use cookies and similar technologies. Our Cookie Policy describes what we do.
3. Personal information we collect
We collect a variety of personal information regarding you or your device. This includes the following:
4. How we collect personal information
We obtain personal information from various sources in three primary ways:
We’ve outlined this in more detail below.
a. Personal information you provide
When you use our Services, we collect information from you in a number of ways.
We may require you to provide information for specific contractual or legal reasons. For example, we may ask you to select your jurisdiction when you sign up for Paid Services to determine tax implications and requirements. We will inform you when this information is required, and we will let you know the consequences of failing to provide it. For example, you may not be able to use our Services if that information is necessary to provide the service or if we are legally required to collect it.
b. Personal information obtained from your use of our Services
When you use our Services, we collect information about your activity on and interaction with the Services, such as your IP address(es), your device and browser type, the web page you visited before coming to our sites, what pages on our sites you visit and for how long and identifiers associated with your devices. If you’ve given us permission through your device settings, we may collect your location information in our mobile apps.
We collect some of this information automatically using cookies and similar technologies when you use our Services and sites. You can read more about our use of cookies in our Cookie Policy. Some of this information is similarly collected automatically through your browser or from your device.
c. Personal information obtained from other sources
If you sign up for Paid Services and use a credit card for payment, we obtain limited information about your payment card from our payment processor, such as the last four digits, the country of issuance, and the expiration date.
5. How we use your personal information
We use the personal information we obtain about you to:
We process your personal information for the above purposes when:
6. How we share your personal information
We share personal information in the following ways:
7. Your rights and choices
Where applicable law requires (and subject to any relevant exceptions under law), you may have the right to access, update, change, or delete your personal information.
You can access, update, change, or delete your personal information either directly in your Obo on-line account or by contacting us at legal@obo.pm to request the required changes. You can exercise your other rights (including deleting your Account) by contacting us at the same email address.
You can also elect not to receive marketing communications by changing your preferences in your Account or by following the unsubscribe instruction in such communications (generally provided in the footer area of those communications).
Note that there may be a delay, for technical reasons, in deleting your personal Information from our systems when you request that we delete it. We also will retain personal Information to comply with the law, protect our and others’ rights, resolve disputes, or enforce our legal terms or policies, to the extent permitted under applicable law.
You may have the right to restrict or object to the processing of your personal information or to exercise a right to data portability under applicable law. You also may have the right to lodge a complaint with a competent supervisory authority, subject to applicable law.
Additionally, if we rely on consent for the processing of your personal information, you have the right to withdraw it at any time for no charge. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal.
Our Cookie Policy explains how you can manage cookies and similar technologies.
8. How we protect your personal information
Our security team is dedicated to keeping your personal information safe. We maintain administrative, technical, and physical safeguards to protect against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of, the personal information in our possession.
9. How we retain your personal information
We retain personal information regarding you or your use of the Services for as long as your Account is active or for as long as needed to provide you with the Services. We also retain personal information for as long as necessary to achieve the purposes described in this Privacy Policy, for example, to comply with our legal obligations, to protect us in the event of disputes, to enforce our agreements, and to protect our and others’ interests.
The exact length of time for which we keep your personal information may vary depending on the nature of the information and why we need it. Factors will include the minimum required retention period prescribed by law or recommended as best practice, the period during which a claim can be made, whether the personal information has been aggregated or pseudonymized, and other relevant criteria.
You may delete your Account by contacting us at legal@obo.pm and Obo will delete any personal information it holds about you (unless we must retain it for the purposes set out in this Privacy Policy).
Please note that in the course of providing Obo Services, we collect and maintain aggregated, anonymized, or de-personalized information which we may retain indefinitely.
10. Data transfers
Personal information that you submit through the Services may be transferred to countries other than where you live, such as, for example, to our servers in the U.S. We also store personal information locally on the devices you use to access the Services.
Your personal information may be transferred to countries that do not have the same data protection laws as the country in which you first provided your personal information.
We rely upon a number of means to transfer personal information which is subject to the European General Data Protection Regulation (“GDPR”) in accordance with Chapter V of the GDPR. These include:
11. Privacy Shield
Obo, Inc has certified its compliance to the Privacy Shield.
Obo is committed to treating personal information received from the European Economic Area and Switzerland pursuant to the Privacy Shield Frameworks in accordance with the applicable Principles. You can find our certification here and you can learn more about the Frameworks and Principles by visiting https://www.privacyshield.gov/.
Our accountability for personal information we receive under the Privacy Shield and subsequently transfer to a third party is described in the Privacy Shield Principles.
If you have a question or complaint you believe to be within the scope of our Privacy Shield certification, please contact us first at legal@obo.pm, or using the contact details in the “How to contact us” section below. We’ll respond within 45 days.
For any complaints that we can’t resolve directly, JAMS is the independent organization responsible for reviewing and resolving complaints about our Privacy Shield compliance. You can contact JAMS free of charge at https://www.jamsadr.com/eu-us-privacy-shield. JAMS is an alternative dispute resolution provider based in the U.S.
If your concern still isn’t addressed by JAMS, you may be entitled to a binding arbitration under the Privacy Shield Principles. For purposes of enforcing compliance with the Privacy Shield, Obo, Inc. is subject to the investigatory and enforcement authority of the U.S. Federal Trade Commission.
12. Privacy Notice for California Residents
This Privacy Notice for California Residents (this “CCPA Notice”) supplements the information contained in the Policy and except as provided herein, applies solely to California residents. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this CCPA Notice.
This CCPA Notice does not apply to employment-related personal information collected from California-based employees, job applicants, contractors, or similar individuals. Where noted in this CCPA Notice, the CCPA temporarily exempts personal information reflecting a written or verbal business-to-business communication (“B2B personal information”) from some its requirements.
A. Information We Collect
Section 3. Personal information we collect describes what we have collected from users in the past twelve months. We collect the information for the purposes of described in section 5. How we use your personal information section above, and we share this information as described in that section.
B. Your Rights
The CCPA provides California residents with specific rights to request information about our collection, use and disclosure of your personal information over the prior twelve months, and ask that we provide you with the following information:
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information. Once we receive and confirm your verifiable consumer request, we will disclose to you:
We do not provide these access and data portability rights for B2B personal information.
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
We do not provide these deletion rights for B2B personal information.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us at: legal@obo.pm. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
13. Updates to this Privacy Policy
We will update this Privacy Policy occasionally to reflect changes in technology, law, our business, or any other reason we determine is necessary. When we make changes, we will update the “Effective Date” at the top of the Privacy Policy. If we make material changes to our Privacy Policy or the ways we process personal information, we’ll notify you (for example, by posting a notice of the changes on our Services or sites before they take effect or by directly sending you a notification).
We encourage you to check back periodically to review this Privacy Policy to ensure you understand your relationship with us, including the ways we process your personal information.
14. How to contact us
If you have questions, comments, or complaints about this Privacy Policy or our privacy practices, or if you would like to exercise your rights and choices, please email us at legal@obo.pm, or write to us at the addresses below:
Obo, Inc.
Attention: Legal – Privacy
481 N Santa Cruz Ave., Suite 175
Los Gatos, CA 95030
United States
15. Issues using the site
If you have any issues using this site, please send a message to info@obo.pm.